Frequently Asked Questions.
Get some of your questions answered here
VIP Tours FAQ's
We know that booking a vacation can be stressful, especially when it involves Disney and the other Orlando theme parks. Where do we start? How long will the lines be? What restaurants will we like? Are we going to fit it all in?
With your own Private Disney VIP Guide you won’t have to worry about a thing. We'll build a fully customized itinerary for your entire stay then have a local expert guide you around the parks with minimal wait times at every attraction. With a Private Disney VIP Tour Guide you will experience more in just a few days than a regular family would experience in an entire week.
Let us do the work so you can relax and enjoy quality time with your family. Isn’t that what a vacation is all about? #buildbettermemories
Your own dedicated My VIP Tour Concierge will expertly handle all of the planning both before the trip and during your stay. This means booking all your reservations from dining to shows, offering insider recommendations based on your budget and interests, arranging VIP privileges, and handling requests from big too small. With My VIP Tour your Concierge will ensure you have the ultimate Orlando vacation.
• Exceptional customer service
• A customized itinerary for your entire stay
• Guided VIP Tours to all Orlando theme parks with minimized wait times at the attractions
• Daily dining and show recommendations and reservations
• Access to local venues that would typically require a reservation
• VIP car service eliminating public transportation so no searching for your car in the parking lot
• Fun, friendly, knowledgeable staff who truly care about your needs and expectations
Not only will you have a Private VIP Tour Guide with you at the park but you’ll have your own VIP Tour Concierge at your fingertips during your entire stay. Book multiple days and this extra service is 100% free!
Once we’ve gathered your information a customized itinerary will be created for you outlining a plan for each day. Your guide will meet you at your hotel before the park opens and you’ll be on your way.
You’ll spend the majority of the morning experiencing the best attractions with minimal wait times, then break with your guide for a sit down lunch. After lunch you’ll head back out for more fun. Want more action in the evening? Just let us know. Your guide can assist you with getting the best seats at the parades and night time shows and will be available to you for the entire day.
Rates are based on the size of your group and the time of year you are visiting. Please call for a quote (407) 913 8375.
All VIP tours require a minimum of six hours per day. This is the amount of time that we feel is needed to show you all of the highlights and attractions in each park. Your Private VIP Tour Guide will be available to you for the entire day so if you would like to continue after the six hours just let them know and you will continue to be billed hourly.
Exceptions are made when families book multiple day VIP Tours. We always recommend at least six hours at Magic Kingdom, Hollywood Studios and Universal Studios. If on your third and fourth days you go to Epcot or Animal Kingdom and would like to experience slightly shorter days then we completely understand. You will only be billed for the hours that you are with your guide but should still expect at least 4-5 hours.
At the time of booking we will collect your credit card information to reserve your VIP guide and to make your dining reservations, nothing is charged until the end of your VIP Tour. At that time your VIP Guide will present an invoice to you with the total number of hours and you will have the option of paying cash or using the credit card of your choice. My VIP Tour accepts all major Credit Cards.
No. We do not add an automatic gratuity to your invoice. We know that our Private VIP Tour Guides go above and beyond for our guests and we feel that the service that they provide will speak volumes. It is completely left to your discretion how much gratuity you would like to add. Any gratuity that is added to the bill will go directly to your Private VIP Tour Guide. Most guests tip the standard 20%.
We appreciate your referrals more than you know. We would love to take care of your friends and family and offer our services to them. Please make sure they mention your name when they call and book.
For any cancellations made less than 48 hours in advance there will be a three hour cancelation fee. We are a pretty friendly group over here and we understand that things happen. In case of emergency or illness we will of course make an exception on a case by case basis.